Sometimes it is appropriate to telephone for advice, rather than making an appointment. First ask the receptionist for non-medical advice. If she is unable to help she will put you through to the appropriate person. If the person you need is not available, you may be advised to call back later or leave your number and your call will be returned.

If you wish to contact your doctor please phone in the mornings.

The reception staff have been asked not to interrupt the doctors with non-urgent telephone calls while they are consulting. If you wish to speak to the doctor on the telephone and he or she is not available, the staff will take a message or suggest a time when the doctor should be free.